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Tuesday, July 11, 2017

Head, Department of business Services Job at Uganda Post Ltd - Career Opportunity in Uganda

Vacancy title:
Head, Department of business Services

Jobs at:
Uganda Post Ltd

Deadline of this Job:
not later than 24th July 2017

Duty Station:
Kampala, Uganda

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Job details:
Job Title: Head, Department of Business Services ( 1 Position)
Level: 2
Department: Business Services
Reports to: Managing Director
MAIN PURPOSE OF THE JOB
Provide leadership in the development and implementation of business plans for achieving UPL's objectives with particular focus on General Post Office (moi, Central Sorting Centre, Kampala and Entebbe business branches as well as all up-country DPOs and SPOs.
DUTIES AND RESPONSIBILITIES
  • Prepare annual work plans and budgets for the Department and guide implementation of planned activities in line with UPL's Business plans.
  • Develop and implement strategies to achieve UPL's business objectives in the Business Services Department.
  • Drive the income generating and sustainability initiative of UPL through continuous growth Oi market share, introduction and penetration of new markets, particularly with regard to the Business Services Department.
  • Establish measures to ensure that the set standards of timeliness, reliability, quality and cost are continuously achieved.
  • Maintain close collaboration with international postal associations and raise the profile of UPL amidst key stakeholders by delivering periodic reports as duly agreed.
  • Create a strong brand affinity for UPL's products and services through implementation focused marketing strategies and high level of customer service.
  • Collaborate with Finance Department to derive optimum tariff rates and assure management about prompt and complete billing for all services rendered.
  • Provide leadership, guidance, mentorship and manage performance of staff through capacity building, coaching and mentoring in the Business Services Department.
  • Ensure that the set standards of timeliness, reliability, quality, and cost are continuously achieved
  • Manage the business of the company to ensure continuous growth of market share by introduction of new products and penetrating new markets
  • Ensure production of postage stamps and franking machines within the established policies and procedures .
  • Conduct effective and targeted market intelligence to monitor competition, exploit new opportunities in the market, and gauge the company's market share
  • Supervise, support, and appraise pe|'f0|'manC€ of subordinate staff
KEY PERFORMANCE INDICATORS
  • Achievement of revenue and profitability targets
  • Developed and implemented annual work plan.
  • Improvement in customer service levels
  • Completion of staff performance reviews.
  • Effective Operations
  • Brand visibility.
Qualifications
  • Master's degree in Business studies or Management from a recognized institution.
  • An Honours Bachelor's degree in Business or Management discipline
Experience
  • Minimum of Ten (10) years relevant working experience, Seven (07) oi‘ which should have been at managerial level in a reputable organization.
  • Relevant experience in a communications industry will be an added advantage.
Job application procedure
Interested persons who meet the stated minimum requirements are invited to apply for the following vacancies by sending their application letter, certified copies of academic transcripts and certificates, and a detailed CV, to reach the address below, not later than 24th July 2017.
The Head, Department of
Human Resource and Administration
Posta Uganda, P.0. Box 7106 Kampala
Please Note:
  • Applications received after the deadline will not be considered.
  • Applications without certified copies of the above stated academic credentials shall not be considered.
  • Candidates who do not receive feedback within a month's time from the deadline should consider their applications unsuccessful.