Friday, July 28, 2017

ICT Manager Job at SolarNow Services Career Opportunity in Uganda

Vacancy title:
ICT Manager

Jobs at:
SolarNow Services (U) Ltd

Deadline of this Job:

Duty Station:
SolarNow’s HQ in Kampala (Uganda)


Job Summary
The ICT Manager is responsible and accountable for the smooth running of Solarnow’s computer systems in Uganda within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of solarnow’s computing needs.

Key Responsibilities:

Planning - Plan, direct, coordinate, and review the work plan for ICT staff; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems.

ICT Infrastructure - Manage and provide the deployment, monitoring, maintenance and support of all ICT systems, PC’s, operating systems, hardware, software, and telecommunication systems

Problem Solving - Respond to the needs and questions of computer users concerning their access to resources on the network, stand-alone personal computers, or attached devices; assist in problems relating to various software programs as necessary.

Communication - Serve as the liaison for ICT with other departments, and gives timely updates by keeping the institution informed of any challenges experienced with the systems.

Quality service: ICT & company’s SLAs must be warranty

Education: Bachelors in Computer Science, IT or Similar field.


  • At least 3 years of proven work experience with applications packages like Linux
    Scripting, Odoo, Zabbix, OTRS, WPS
  • Proven track record in managing teams and working in complex environments with
    various stakeholders.
  • Monitoring large systems in distributed environment.
Key Skills

  • Excellent Organisational Skills
  • Strong Leadership and decision making Skills.
  • Great IT skills combined with a good head for business.
  • Ability to explain complex systems in simple terms.
  • Problem solving, communication/listening skills.
  • Proactive and takes rational actions; challenge taker
  • Result oriented, capable to adapt to a dynamic environment.
About the ICT Manager
The ICT manager will provide leadership to ICT operations and infrastructure ensuring that an appropriate technical support framework is in place, including the management and delivery of service support and service delivery. He/She will work closely with other departments to identify, recommend, implement, and support cost-effective technology solutions. As well as these responsibilities, the ICT manager will define and implement ICT policies, procedures, and best practices.

About SolarNow
SolarNow is a distribution and finance company that sells high quality solar product and appliances to households and businesses in Uganda. The company started in 2011 and has since opened 46 branches throughout Uganda and Kenya and employs around 500 people. Expansion to other countries will start in 2017. SolarNow developed a partnership with the Dutch embassy in Uganda to offer 25% discount on all products sold to registered farmers in Uganda. SolarNow currently offers a solar water pump for irrigation which seems to attract a lot of attention but limited sales.

SolarNow’s HQ in Kampala (Uganda) but will require regular travel to the branches within Uganda

Job application procedure
Interested candidates can send their motivation letter and CV to and copy