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Thursday, April 19, 2018

Systems Support Engineer Job at SolarNow - Career Opportunity in Uganda

Vacancy title:
Systems Support Engineer

Jobs at:
SolarNow (U) Ltd

Deadline of this Job:
25th July 2018

Duty Station:

The systems support engineer is responsible for functional knowledge of the company’s ICT/ERP system, troubleshooting production system problems, providing second-tier help desk support to staff, and working with team members to resolve identified issues for the company ICT system.
Essential Duties and Responsibilities
  • Provide support within the specified applications, such as Sales, Customer care,
  • Accounting, Credit etc. Participate in all activities for implementing and roll-out of new or existing
  • systems and application for user community. Involved in post-implementation support and maintenance of the
  • application. Define documents and understands existing business processes and procedures and works with users to implement new procedures to maximize
  • efficiency with new or existing systems. Involved in testing activities, which can include documenting the test plan writing the test cases/scenarios, executing and running the test cases, documenting and submitting problems to development team for correction.
Education and/or Experience

  • Bachelor’s degree in computer science, IT, or any related field.
  • 1-2years experience.
Skills Needed

  • Good communication skills.
  • Reporting skills using XML, SQL, and Excel.
  • Experience with Linux OS.
  • Ability to learn and support ERP and other software applications.
Job application procedure
Interested candidates can send their applications to