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Tuesday, September 11, 2018

IT Support Job at Uganda Post Limited - Career Opportunity in Uganda

Vacancy title:
IT Support 

Jobs at:
Uganda Post Limited 

Deadline of this Job:
24th September 2018 

Duty Station:
Kampala, Uganda 

Date Posted: 10th September 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time 


Uganda Post Limited T/A Posta Uganda is inviting qualified persons who meet the stated minimum requirements to apply for the following vacancies which exist within the Company.
Job Title: IT Support
Level: 5
Department: Human Resource & Administration
Reports to: Network & Systems Administrator

Job Purpose
To provide support for UPL’s IT infrastructure, including hardware, software, communications and training to UPL staff at head office, DPOs and SOPs in line with UPL IT guidelines and policies.

Key responsibilities
  • Provide the desktop support to all staff of UPL, including all user support for network, desktop, software, telephone, email, files, data recovery and remote access
  • Install, configure and administer software and hardware at end user point in line with UPL policies and IT best practices.
  • Periodically check servers including logs, disk space, etc. resolving issues as necessary in line with UPL policies
  • Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT department
  • Expedite the repair of hardware faults and software configuration problems, notifying or forwarding to relevant suppliers in a timely manner
  • Provide expertise and practical assistance in the investigation, evaluation and interpretation of data to assist the work of Posta staff.
  • Ensure data coherence, availability, accuracy and security to meet UPL’s information systems requirements.
Required Minimum Qualifications and Experience
  • An Honors Bachelor’s degree in IT/Computer Science
  • Professional certification in MSCE/CISA/CNNA is an added advantage
  • Minimum of Four years working experience in a reputable organisation.
    Key Competences
  • Communication & Interpersonal skills
  • Time management skills
  • Flexibility

Job application procedure
Interested candidates should send their application letter, attach certified copies of academic transcripts and certificates and a detailed CV, to reach the address below not later than 24th September 2018.
The Head, Department of Human Resource and Administration
Posta Uganda
P.O. Box 7106

Please Note:

  • Applications received after the deadline will not be considered
  • Applications without certified copies of the above stated academic credentials shall not be considered
  • Candidates who do not receive feedback within a month’s time from the deadline should consider their applications unsuccessful